Virtual Care Options at CHV 

When urgent issues arise with your pet or situations leave you unsure if you should bring your pet in to the vet, we offer virtual care options to help give you timely and convenient attention. Virtual Care is ONLY available to active clients at Charleston Harbor Veterinarians who have an existing Veterinarian-Client-Patient-Relationship.

Teletriage

• Teleriage is the safe, appropriate, and timely assessment of animal patients via electronic consultation with their owners. In assessing patient condition electronically, we determine the urgency and the need for immediate referral to a veterinarian, based on the report of history and clinical signs.  Often this is completed by phone or text and may be supplemented by photos or videos. A diagnosis is not rendered. The essence of teletriage is to make good and safe decisions regarding a patient’s condition (referral to a veterinarian or not), under times of uncertainty and urgency.
  • $15 per session 
  • Initiated via phone or text – (843) 410-8290
  • Payment is made via text link or phone prior to service rendered
  • If our recommendation is for you to bring your pet into the clinic, your payment will be applied to the cost of your visit

Telemedicine

• Telemedicine is a live consultation with a doctor via phone or video. The doctor will communicate with the client and visually observe the patient which can include sickness, wellness advice or post operative rechecks.
  • $55 for up to a half hour
  • Scheduled through reception at the doctor’s next available time that is convenient for you

E-prescribing

• Electronic prescribing is the digital based electronic generation, transmission, and filling of a medical prescription, taking the place of paper and faxed prescriptions.  For these requests CHV offers our own online pharmacy that includes free shipping of the prescribed medicines or diet to your home. E-prescribing also requires a Veterinarian-Client-Patient-Relationship.
  • Pharmaceuticals prescriptions can be initiated 24/7 by visiting our online pharmacy
  • Purina Pro Plan Veterinary Diets can be purchased online at ProPlanVetDirect.com
  • Once there you can shop for products and your requests will automatically be sent to our doctor for approval.
    • Free Shipping
    • Same Retail Costs as National Chain and Online Retailers
    • No Incremental Costs to Online Prescribing

We hope you enjoy the convenience of virtual care at CHV! We look forward to serving you and your pet!