Payment is due at the time of service as is the standard for the veterinary industry. All invoices should be paid in full before you leave the clinic with your pet or your prescription.
Payment types that are accepted: Cash, Debit, All Major Credit Cards, Apple Pay, Cherry, CareCredit and Checks with management approval only.
Pet Insurance in the veterinary industry is paid as a reimbursement to you the customer directly. Therefore, we are able to “accept” all pet insurance providers and are happy to assist with documentation you may need to share with your provider. We highly recommend purchasing an insurance policy for your pet when they are as young as possible.
Payment Plans: If you are having trouble paying a bill at the time of service we have additional options to help. We first suggest seeing if you qualify for a payment plan with our partner, Cherry. Cherry can help you receive care today yet pay in small, manageable amounts over time. Seeing if you qualify will not impact your credit score as they never use hard credit checks. They also have 0% APR options, can approve as much as $20,000 and have no hidden fees. If you have a CareCredit account, we can also accept that payment.
Additionally, the clinic has a established our Safe Harbor Fund to to support our existing clients who have encountered financial hardship and also for the lost, neglected and homeless animals that make their way into our doors. Please click the link to read more about this fund and to be considered for a grant.