280 Rutledge Ave, Charleston, SC 29403
(843)410-8290
CHVteam@CharlestonVets.com
As small business owners, raising kids and living here alongside of you, we know a thing or two about the value of convenient interactions with the businesses we work with. From when we first developed the vision for Charleston Harbor Vets to the daily decisions we still make on how to best serve you, the concept of convenience is always top of mind. What is convenient though can mean different things to different people and so we try to be prepared for everything.
First the elephant in the room. We are not open on weekends. Being a family run business, we made this conscious decision to prioritize both family and this vet clinic in our lives. Reserving weekends for family is what we knew to be best for both us and our team. Simply put, it makes us a better vet and a better member of this community. And yet, while we may not be open for regular business over the weekend, if you know Dr. Kahuda, it’s likely she has helped you no matter when your time of need was. This is part of the benefit of us being and you working with, an independent family run business. We are one of you. We want to help. We are going to help.
Let’s run through what make’s taking your pet to Charleston Harbor Veterinarians convenient:
Location
There arguably isn’t a more convenient location in downtown Charleston than 280 Rutledge Ave where you’ll find Charleston Harbor Veterinarians. Easy access from all directions and a private on-site parking lot take away many of your concerns abou
t going downtown whether you live in Mount Pleasant, West Ashley, North Charleston, Goose Creek, Summerville, James Island or elsewhere. We’re also proud to be located in the Cannonborough/Elliotborough Neighborhood and in close proximity to many of the other great downtown Charleston neighborhoods such as Wagener Terrace, Hampton Park, Radcliffeborough, Wraggborough, Upper King and more. Our clients enjoy the walkable access to other great businesses and restaurants and many bring their pets in on foot and bike!
Appointment Scheduling
As a client of ours, it’s important to us that you have access to your vet when you need it. Each day, we build in time to our schedule for same day sick visits. It gives us that little bit of flexibility to make sure we can care for you when the unexpected happens. There are certain day’s we are busier than others and the schedule will be tight. Remember, we want to help. Please be sure a doctor has an opportunity to understand what is going on so they can prioritize when you need to be seen or if they have another recommendation for you.
For standard appointment scheduling, use our online request system to let us know your availability and we’ll get you booked quickly and efficiently, normally without the need for a phone call at all (of course call us too if you like!).
The Drop-Off program
On those days when you know your pet needs to see a doctor, but your day is jam-packed – check out our drop-off program. Drop-offs allow us to see your pet even when there are no available appointments. It might be an urgent illness or injury or it could just be that you don’t have 30 minutes to spare! Our doctors will perform a full examination and call, email, or even FaceTime you to discuss recommendations and to work with you to create a treatment plan for your pet. When your pet is ready to be picked up you can do so at your convenience before the end of the day.
The Waiting Room
Do you cringe when you think about how embarrassed you are by your pet’s ‘waiting room’ behavior? Or do you try desperately to hide your poor cat’s carrier in a corner away from the growling dog? The CHV team understands – and has a plan. We work hard to keep our appointments on schedule and eliminate waiting around especially in a waiting room. We’ll get you and your pet into a private exam room as soon as possible and try to avoid the waiting room altogether. Our exam rooms are fitted with dutch doors (to eliminate the feeling of isolation and worry that we forgot you!), comfortable seating, a window, and a clean space that doesn’t smell like the vet’s office. When exam rooms are full and you don’t want to be in the waiting room, we have plenty of space on our porch and in the parking lot. Just let us know where to find you and a technician will come out and get you when a room is ready….it won’t be long.
Checking out
Let’s eliminate the stress of holding the leash, grabbing the wallet, and trying to hear the receptionist over a barking dog…how about checking out in the exam room too where you can focus on discharge instructions and not feel stressed to just get out as quick as possible.
24/7 Access through our App
CHV has made the investment to provide all clients a free App that gives you access day and night to your pet’s medical reminders, lab work and prescriptions. You can request Rx refills and appointments and find other resources when it’s convenient for you without worrying if we can answer the phone. If you don’t have the app yet, download PetDesk on your android or iPhone, create your account using the same email we have on file and link Charleston Harbor Veterinarians as your provider. All your pet(s) data will automatically load!
Prescriptions – Pickup or to your door
We have an extensive in-house pharmacy and will have most everything you need on-hand, when you need it here at the clinic. Our pharmacy prices mostly meet or beat the Chewy’s and Wal-Marts of the world and you are buying local. Further, because we stock it here, you can have it same day. It’s easy to request a refill in the app, or call us. You can even pay online and then pick up after hours in our drop boxes.
When you are looking to simplify prescription delivery even farther, we have an online pharmacy, directly tied with our medical records and doctors. Deliveries are direct to your door and coupons, auto-ship discounts and free shipping are all built into the system. https://charlestonvets.vetsfirstchoice.com/
Read the Reviews
#1 Vet in Charleston on Yelp
Love this place! A very relaxed and comfortable environment, and the staff is so nice and very professional. I would highly recommend to any pet owner, especially those of you with anxious pets. I think my cat actually kind of enjoys going to the vet. -Mary B. on Yelp | Click to Read all Yelp Reviews
5 Stars on Facebook
Best Vet I have ever been to! I have a scardy cat, the Doc got down on the floor for what felt like ten minutes, just to get my fluffy to be calm, totally worked. So heartwarming! Love these guys! – I.Mills on Facebook | Click to Read all Facebook Reviews
5 Stars on Google
They are awesome. Love Harbor vets. Attentive to my puppy’s routine meds, loving and affectionate with her, and they explain everything so you can make informed decisions. The exam rooms are warm comfortable and the facility is immaculate. My puppy loves it too. – Sally O. on Google | Click to Read all Google Reviews